Terms of service.

Terms of Service

Last Updated: May 22, 2025
Effective Date: Upon publication at www.shawnisakson.com

1. Parties to the Agreement

This Terms of Service Agreement (“Agreement” or “Terms”) is entered into by and between Whitefish Media Labs LLC, a Montana limited liability company (“Company,” “we,” “us,” or “our”), with its principal place of business in Whitefish, Montana 59937, and you, the individual user, entity, or organization (“you” or “your”). Unless expressly stated in writing, Shawn Isakson is not a party to this Agreement. These Terms govern your access to and use of the website located at www.shawnisakson.com (the “Site”), including all content, services, and digital products offered by the Company.

2. Acceptance of Terms

By accessing, browsing, or using the Site, you acknowledge and agree that you are legally bound by these Terms and all applicable federal, state, and local laws and regulations. You further represent that you are at least eighteen (18) years of age and possess the legal capacity to enter into binding contracts. Continued use of the Site after any modification to these Terms constitutes your acceptance of such modifications. If you do not agree to these Terms, you must immediately cease all access or use of the Site and notify us at support@shawnisakson.com.

3. Definitions

For the purposes of this Agreement:

“Site” refers to www.shawnisakson.com, including all subdomains, content, and services.
“Content” includes, but is not limited to, courses, blog posts, podcasts, graphics, software, and all other intellectual property made available on the Site.
“Unauthorized User” means any individual or entity expressly prohibited from accessing the Site under Section 4 of these Terms.
“Material Breach” refers to any violation of these Terms that triggers penalties as described in Sections 4, 5, or 7.

4. Restricted Users

4.1 Prohibited Access

Access to the Site is expressly prohibited for any of the following individuals or entities:

Licensed professionals, including but not limited to attorneys, certified public accountants (CPAs), doctors, financial planners, and real estate professionals, as well as their employees, agents, contractors, owners, officers, directors, partners, shareholders, affiliates, or family members, whether current or former.
Any individual or entity that is or has been involved in any past or current legal disputes, claims, or adversarial proceedings with the Company, its affiliates, members, or owners.
Users who are affiliated with law firms, consulting firms, or professional service providers that have engaged in or are currently engaged in adversarial actions or disputes against the Company, its affiliates, or owners.

4.2 Verification and Penalties

The Company reserves the right to require proof of identity, employment, or professional status at any time to verify compliance with these Terms. Unauthorized access or use by a Restricted User constitutes a material breach of these Terms and will result in immediate termination of access without refund. In addition, the Company may seek liquidated damages in the amount of five thousand dollars ($5,000) per violation, which represents a reasonable estimate of investigative costs and lost revenue in accordance with Montana Code § 27-1-311.

5. Account Usage and Penalties

5.1 Account Requirements

Each account is intended for use by a single individual only and is strictly non-transferable. You are expressly prohibited from sharing your login credentials, reselling access, or permitting any unauthorized use of your account. You are responsible for maintaining the security and confidentiality of your account credentials and must promptly notify the Company of any actual or suspected unauthorized access or breach by contacting support@shawnisakson.com.

5.2 Penalties for Sharing

If it is determined that your account has been shared or accessed by unauthorized users, you agree to pay liquidated damages of five thousand dollars ($5,000) per unauthorized user or one year of membership fees per unauthorized user, whichever is higher. You further agree to reimburse the Company for all reasonable expenses incurred in investigating such breaches, including but not limited to forensic audits and legal consultations.

6. Payment, Refunds, and Automatic Renewals

6.1 Payment Processing

All payments for services or products offered on the Site are processed through third-party payment processors, including but not limited to Stripe and SquareSpace. The Company does not store or retain any credit card data. You are solely responsible for all applicable taxes associated with your purchases, in accordance with Montana Code § 15-1-101 et seq.

6.2 Refund Policy

All sales are final, and no refunds will be issued except as required by Montana’s Consumer Protection Act (§ 30-14-101 et seq.). If you initiate a chargeback or dispute a charge without first contacting the Company, your account may be terminated, and you may be assessed an additional fifty dollar ($50) fee to cover administrative costs.

6.3 Automatic Renewals

For recurring subscriptions, you must provide clear consent to the terms, pricing, and cancellation process at the time of purchase. You may cancel your subscription at any time via the website portal or by emailing support@shawnisakson.com. Upon cancellation, you will not receive a refund for any unused portion of your subscription.

7. Intellectual Property and Confidentiality

7.1 Ownership

All Content on the Site is the exclusive property of Whitefish Media Labs LLC or its licensors and is protected by the United States Copyright Act (17 U.S.C. § 101 et seq.) and Montana Code § 30-14-1304. No rights or licenses are granted to you except as expressly set forth in these Terms.

7.2 Use Restrictions

You are granted a limited, non-exclusive, non-transferable license to access and use the Content for your personal, non-commercial educational and entertainment use only. Any unauthorized reproduction, copying, distribution, or resale of the Content is strictly prohibited and will result in liquidated damages of ten thousand dollars ($10,000) per incident, in addition to any other remedies available at law or in equity.

7.3 Confidentiality

All course materials, member lists, internal communications, and other proprietary information are considered confidential. You agree not to disclose, share, or otherwise make available any confidential information to third parties without the Company’s express written consent. Unauthorized disclosure will result in liquidated damages of ten thousand dollars ($10,000) per violation and may be subject to injunctive relief.

8. User Identity, Contact Information, and Know Your Customer (KYC)

8.1 Real Name and Contact Information

All users who register for an account or are provided with login credentials are required to use their actual, legal name and their primary, valid email address when creating or maintaining their account. The use of aliases, pseudonyms, false identities, anonymous accounts, or single-use (“disposable” or “temporary”) email addresses is strictly prohibited. By registering, you represent and warrant that all information you provide is truthful, accurate, and current. The Company reserves the right to verify your identity and contact information at any time and to suspend or terminate any account found to be in violation of this policy, without refund or notice.

8.2 Know Your Customer (KYC) and Client Verification

To promote transparency, prevent fraud, and maintain the integrity of our services, the Company reserves the right to implement Know Your Customer (“KYC”) procedures for all users and clients. You may be required to submit additional documentation to verify your identity or the identity of any entity you represent. Acceptable forms of identification may include, but are not limited to, government-issued photo identification (such as a driver’s license or passport), proof of address, and other documents as reasonably requested by the Company. We reserve the right to use third-party services to verify your information and to conduct ongoing due diligence as necessary. Failure to provide accurate information or required documentation, or the provision of false or misleading information, constitutes a material breach of these Terms and may result in the immediate suspension or termination of your account, denial of access to services, and/or notification to relevant authorities. No refunds will be issued for accounts terminated under this section.

Any personal information collected for KYC purposes will be handled in accordance with our Privacy Policy and applicable data protection laws. We use commercially reasonable measures to safeguard your information and only retain documentation as long as necessary to fulfill legal and business obligations.

9. Prohibited Uses

You agree not to use the Site, its content, or services for any unlawful or prohibited purpose. Specifically, you shall not:

Violate any law or regulation, including, but not limited to, local, state, federal, or international laws.
Impersonate any person or entity, misrepresent your affiliation with any person or entity, or provide false or misleading information.
Share, sell, or transfer your account or login credentials to any other person or entity, or permit any unauthorized access to your account.
Copy, reproduce, distribute, modify, reverse engineer, or create derivative works from any Site content (including courses, podcasts, blog posts, or other materials) without the Company’s express written consent.
Use the content for commercial purposes or to build or train artificial intelligence or machine learning models, or for any purpose other than your personal, non-commercial educational and entertainment use.
Distribute, share, or make available any proprietary content to non-authorized users or the public, including by screen recording, screenshots, or file sharing.
Upload or transmit viruses, malware, or any other harmful code, or attempt to disrupt, damage, or interfere with the Site or its networks.
Harass, threaten, stalk, abuse, or otherwise harm other users, staff, or the Company, or post or transmit obscene, offensive, or violent content.
Send unsolicited or unauthorized advertising, promotional materials, spam, chain letters, or solicitations of any kind.
Use automated means (such as bots, spiders, or scripts) to access, monitor, or copy any part of the Site or its content, or harvest or collect information about other users without their consent.
Attempt to probe, scan, or test the vulnerability of the Site or circumvent any security or authentication measures.
Collect, use, or disclose personal information about other users without their consent, or violate any applicable privacy or data protection laws.
Access the Site if you are a Restricted User as defined in Section 4 of these Terms.

The Company reserves the right to investigate and prosecute any violations of these prohibitions to the fullest extent of the law, and to suspend or terminate your access to the Site without notice or refund if you are found to be in violation.

10. Dispute Resolution

10.1 Mandatory Mediation

In the event of any dispute, claim, or controversy arising out of or relating to these Terms, the parties agree to first attempt to resolve the matter through good faith negotiation and mandatory mediation in Flathead County, Montana, in accordance with Montana Rules of Civil Procedure Rule 4. The breaching party shall be responsible for all mediation fees and costs.

10.2 Binding Arbitration

If the dispute is not resolved through mediation within thirty (30) days, the parties agree to submit the dispute to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Flathead County, Montana. The prevailing party in any arbitration or legal proceeding shall be entitled to recover reasonable attorneys’ fees, court costs, and arbitration expenses, as permitted by Montana Code § 27-1-311.

11. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the State of Montana, including but not limited to Title 28 (Contracts) and Title 30 (Trade Practices) of the Montana Code. Any litigation or legal action arising out of or relating to these Terms must be brought exclusively in the state or federal courts located in Flathead County, Montana.

12. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or related to your use of the Site, even if advised of the possibility of such damages (Montana Code § 27-1-317). The Company’s total liability to you for any claim arising out of or relating to these Terms shall not exceed the total fees paid by you to the Company in the twelve (12) months preceding the event giving rise to the claim.

13. Indemnification

You agree to defend, indemnify, and hold harmless Whitefish Media Labs LLC, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees, court costs, and arbitration expenses) arising from or related to your breach of these Terms, unauthorized access by third parties, or violation of any intellectual property rights.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the maximum extent permissible, and the remainder of the Agreement shall remain in full force and effect unless the invalid provision is material to the Agreement’s purpose (Montana Code § 28-2-601).

15. Force Majeure

The Company shall not be liable for any failure to perform or delay in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, cyberattacks, labor disputes, government actions, or interruptions in telecommunications or internet services.

16. Entire Agreement

These Terms constitute the entire agreement between you and Whitefish Media Labs LLC regarding your use of the Site and supersede all prior or contemporaneous agreements, proposals, or representations, whether written or oral. Any amendments or modifications to these Terms must be in writing and signed by an authorized representative of the Company.

17. Contact Information

If you have any questions about these Terms of Service, please contact:

Whitefish Media Labs LLC
Email: support@shawnisakson.com
Mailing Address: Whitefish, MT 59937
Privacy Policy: https://www.shawnisakson.com/privacy-policy